Ellwyn Autumn | Children and Young Adult Author
ELLWYNAUTUMN.COM ~ALL RIGHTS RESERVED~
Policies, Shipping & Returns
EllwynAutumn.com is devoted to personalized order fulfillment and working with our customers for the highest level of customer satisfaction.
EllwynAutumn.com accepts the following payment options:
~PayPal: Upon checking out, our cart will give you the option to pay via PayPal. This is the quickest way for us to process your order.
~Personal Checks: Checks must clear first before item is shipped, this will take approximately 5 business days from receipt of the check. Please provide your Name, Address, E-mail address, and Phone Number with your payment.
~Money Order: Money Orders must also clear first before item is shipped, this will take approximately 5 business days from receipt of the Money Order. Please provide your Name, Address, E-mail address, and phone number with payment.
Shipping, Returns, and Order Processing
If applicable, Shipping Charges will be added to your order per item when you are checking out. If you are purchasing multiple items in one order, we will do our best to combine the shipping on your order. This saves our customers money! We currently only ship within the continental United States via UPS, USPS, or Fed-Ex with Insurance and Delivery Confirmation.
~Please allow 3 – 5 working days for your order to be processed and shipped~
Out of Stock
You will be notified if there will be a delay on the item you ordered, and when it will be available. All Shipping charges are the responsibility of the buyer.
PA residents pay 8% sales tax.
Return Requests (RMA)
Return requests (RMA) for products purchased through this site can be submitted via our contact form: EllwynAutumn.com/Contact
~If you purchased our products through another vendor, such as Amazon or Barnes and Nobles, You must submit your return request to that vendor~
You may return merchandise in it’s original condition within 7 days of receiving your order, providing you receive a written Return Merchandise Authorization (RMA) from us. If no RMA number is requested within 7 days of receiving your order, the sale will be considered FINAL.
EllwynAutumn.com DOES NOT refund shipping charges. The Customer is liable for all shipping costs.
There is no Re-Stocking Fee. If your RMA is approved, you will be refunded 100% of the merchandise, excluding shipping. Please include the following in your RMA request: Name, Reason for your return, Email address, and a Phone Number where we may contact you. Re-Pack the package securely and mail to the address provided after your RMA is approved.
Thank You in advance from all of us at EllwynAutumn.com for reading!! We appreciate your business!!
EllwynAutumn.com assures you that your personal information and email address you provide will ONLY be used to process your order, reply to your feedback, or send you product updates and sales promotions unless otherwise requested. It will never be shared with any other company for any reason.
Artwork, Graphic, and Material Restrictions
This site is owned and operated by ELLWYN AUTUMN. (referred to as “Ellwyn”, “we,” “us,” or “our” herein). No Artwork, Graphic, or any other Material from this site may be copied, reproduced, republished, uploaded, posted, linked, transmitted or distributed in any way without out written consent. Modification of the materials or use of the materials for any other purpose is a violation of Ellwyn Autumn’s copyrights and other proprietary rights.
All claims, disputes or disagreements which may arise out of the interpretation, performance or in any way relating to your use of this site and any and all other ELLWYNAUTUMN.com site(s), shall be submitted exclusively to the jurisdiction of the State or federal courts located in the County and State of Pennsylvania.